Shipping & Returns
If your order is stock and we process the charges to your credit card it will ship on the same business day if ordered before 2:00 PM EST, otherwise it will ship the next business day. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within three business days of your order feel free to follow up with us at firstname.lastname@example.org
Shipping estimates as follows:
We offer a Free 90-Day, No-Questions-Asked Money-Back Guarantee!
If you are unhappy with your purchase for any reason, please don't hesitate to reach out and we promise to make it right and get your refund.
Please contact email@example.com with the order number of the item you'd like return. We will be back in touch as soon as we can with a Return Authorization. Once you get your RA number, please write it on the label (which we provide) and drop it off at your local post office.
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.